Terms & Conditions
R J Immigration Services
1. Introduction
Welcome to R J Immigration Services. By accessing our website or using our services, you agree to the Terms & Conditions outlined below.
R J Immigration Services provides consultancy, documentation assistance, and facilitation services relating to immigration, international travel, overseas education, passport applications, and foreign exchange services.
Please read these terms carefully before engaging our services.
2. Our Services
We assist in the following areas:
- Visa Consultancy: Visitor, tourist, student, business and work visa application assistance.
- Overseas Education: Guidance regarding international colleges, universities, admissions and student documentation.
- Travel Services: International holiday packages, flight bookings and travel-related assistance.
- Forex Services: Foreign currency and international money exchange assistance, subject to applicable regulatory requirements and through appropriately authorised entities.
- Passport Services: Assistance with new passport applications, renewals, re-issues and documentation.
- Documentation Services: Guidance with application forms, supporting documents and other related paperwork.
The availability of services may vary depending on the destination country and applicable regulations.
3. Visa & Immigration Disclaimer
R J Immigration Services provides consultancy and application assistance. We do not have the authority to approve or issue visas, work permits, or immigration approvals.
All final decisions regarding visa applications are made exclusively by the respective embassies, consulates, immigration departments, or government authorities.
We do not guarantee:
- Visa approval or immigration clearance.
- A specific visa processing time.
- Employment or job placement unless separately agreed in writing.
- Admission to any educational institution.
- Approval of residence permits or work permits.
Visa decisions depend on individual eligibility, documentation, and the relevant authorities.
4. Client Responsibilities
Clients are responsible for:
- Providing genuine, accurate and complete information.
- Submitting valid and authentic documents.
- Disclosing previous visa refusals or immigration issues.
- Checking all application details before submission.
- Attending appointments, interviews and biometrics when required.
- Following the immigration and travel rules of the destination country.
R J Immigration Services shall not be responsible for consequences arising from false information, forged documents or incomplete information supplied by clients.
5. Payments & Service Charges
- All consultancy and service charges will be communicated to clients before confirmation.
- Government fees, embassy charges, university fees, insurance, courier charges and other third-party expenses may be separate.
- Payments must be made through the agreed payment methods.
- Clients should retain payment receipts and transaction confirmations.
- Additional services or changes in requirements may attract additional charges.
6. Refund & Cancellation Policy
Refund eligibility depends on the nature of the service and the work already completed.
- Consultancy and professional service fees may be non-refundable once the agreed work has commenced, subject to applicable law and the written service agreement.
- Government, embassy, university, and third-party fees are subject to the respective provider's refund policies.
- Visa rejection does not automatically entitle a client to a refund of consultancy fees.
- Any eligible refund will be processed according to the agreed terms and applicable laws.
- Cancellation requests must be communicated in writing.
Specific refund conditions will be communicated before the client confirms a service.
7. Passport Application Services
R J Immigration Services assists with passport-related documentation and application procedures.
Passport issuance, renewal, and re-issue decisions remain solely with the Passport Authority of India.
Clients must provide accurate information and genuine supporting documents. We do not guarantee passport issuance or a particular processing timeline.
8. Forex Services
Foreign exchange assistance is provided subject to applicable Indian laws, RBI guidelines and FEMA regulations.
Where applicable, foreign exchange transactions will be facilitated through appropriately authorised dealers or service providers.
Exchange rates, service charges and transaction conditions may change depending on market conditions and provider policies.
9. Travel & Holiday Packages
Travel packages and bookings are subject to the terms and conditions of airlines, hotels, tour operators and other service providers.
Prices, availability, travel schedules and package inclusions may change without prior notice until booking confirmation.
Clients are responsible for checking passport validity, visa requirements, travel insurance and other necessary travel documents.
10. Privacy & Confidentiality
We respect the privacy and confidentiality of our clients.
Personal information and documents collected during service delivery will be handled responsibly and used for legitimate business purposes, including:
- Processing client applications.
- Communicating with educational institutions and service providers where authorised.
- Providing requested consultancy and travel services.
- Meeting applicable legal and regulatory requirements.
We do not intend to misuse or disclose client information without a legitimate purpose or appropriate authorisation.
11. Limitation of Liability
R J Immigration Services shall not be held responsible for decisions made by embassies, consulates, government authorities, airlines, universities or other independent third-party organisations.
We are not responsible for delays, policy changes, cancellations or circumstances beyond our reasonable control.
Nothing in these terms excludes liability that cannot legally be excluded under applicable law.
12. Changes to Terms & Conditions
R J Immigration Services reserves the right to update or modify these Terms & Conditions when necessary to reflect changes in services, business practices or applicable laws.
Updated terms will be published on our website.
Our Commitment: We believe in transparency, professionalism, and responsible consultancy. Our objective is to provide clients with reliable guidance and dedicated support throughout their journey.